Effective Date: November 12, 2024
Last updated: 2026-10-20
At NOGL ("we," "us," or "our"), accessible from https://app.nogl.ai, we prioritize the protection of your personal information and privacy rights. This Privacy Policy explains our practices regarding the collection, use, and protection of your data.
When you create an account or interact with our platform, you voluntarily provide us with personal data including:
We automatically collect certain information when you visit our website or use our services:
We use the collected data to provide and administer our services, respond to your requests, and communicate with you regarding service usage. Specifically, we use your information to:
We implement industry-standard security measures to protect your personal information, including:
Under applicable data protection laws, you have the following rights regarding your personal data:
You can exercise these rights by contacting us at [email protected]. We will respond to your request within 30 days and may request additional information to verify your identity.
Note: Some rights may be limited in certain circumstances, such as when we have a legal obligation to retain data or when the request is manifestly unfounded or excessive. We will explain any limitations when responding to your request.
We may share your personal data with vendors and service providers who assist in our business operations, including:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction. We will ensure that any such transfer is subject to appropriate safeguards and that your privacy rights are protected.
We may disclose your personal data when required by law, to comply with legal obligations, or to protect our rights, property, or safety, as well as that of our users or others.
Data Protection: All third-party partners are contractually obligated to protect your data and comply with applicable privacy laws. We ensure that any data sharing is subject to appropriate safeguards and data processing agreements.
We retain your personal information only for as long as necessary to:
We use cookies and similar tracking technologies to recognize repeat users and track web usage behavior. Our use of cookies includes:
You have several options for managing cookies:
Note: Disabling certain cookies may affect the functionality of our website and services. Essential cookies cannot be disabled as they are necessary for basic site operations.
When we process personal data of individuals in the EEA/UK, we rely on one or more of the following legal bases:
We are based in Germany and may process personal data in the United States and other countries through our service providers. When we transfer personal data from the EEA/UK to countries that do not provide an adequate level of protection, we implement appropriate safeguards to ensure your data remains protected.
Service Providers: We use service providers such as Amazon Web Services and payment processors in the United States, which are certified under appropriate data protection frameworks. Copies of our data transfer safeguards are available upon request.
We do not sell or share personal information as those terms are defined under the California Privacy Rights Act (CPRA). If our practices change, we will update this policy and provide a clear opt-out mechanism.
We do not knowingly collect information from children under 13 years of age. If we discover that we have collected personal information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us immediately.
We regularly review and update this policy to reflect changes in our practices and legal requirements. We will notify you of significant changes via email or prominent website notice at least 30 days before the changes take effect. Your continued use of our services after such changes constitutes acceptance of the updated policy.
For privacy-related inquiries, data subject requests, or questions about this policy, you can reach us through multiple channels:
Primary privacy contact
General support and assistance
Business hours: Monday-Friday, 9:00-17:00 CET
Our registered office
To exercise your rights under GDPR (access, rectification, erasure, portability, etc.), please contact us with:
Data Protection Officer: Nogl GmbH
Response Time: We will respond to your inquiry within 30 days of receipt
Verification: We may request additional information to verify your identity
If you are located in the EEA/UK, you have the right to lodge a complaint with your local supervisory authority. In Germany (Hamburg), please see the Hamburg Commissioner for Data Protection and Freedom of Information: datenschutz-hamburg.de.